AgileLabs

Security & Assurance · AI Monitoring & Response

Monthly AI Oversight Report

What ran, what it cost, what was blocked, what changed upstream, and the one decision this month needs.

SPECIMEN. This is a layout sample showing the form of the report the retainer produces each month. The client, the systems, the teams and every figure in it are invented. It is not a record of any organisation’s activity, and nothing in it may be cited as evidence.
Client
xxxxxxxxxxxxxxxxxxxxxx · financial services, Singapore
Period
1–31 August 2026 · retainer month 7
Systems covered
Customer support assistant · internal knowledge assistant · claims triage agent
Instrumented at
The client’s own gateway. All traces, budgets and keys sit inside their environment
Watch
Machines continuously; people on a weekly, monthly and quarterly cadence. No twenty-four-hour staffed watch is offered or implied
Distribution
Confidential · head of technology, CISO, risk committee pack

The month at a glance

Every figure below is a trend against the trailing baseline, not a snapshot. Twelve-week lines.

Model spendS$18,420 11% above the twelve-week mean. One anomaly caught, section 2.
Calls1.42M Rising with support volume. Cost per call fell 4%.
Blocked3,108 0.22% of traffic. False-positive rate 0.4%, within the agreed band.
Answer quality91.4% Down 4.1 points in week 3, recovered. Cause in section 4.

1  What ran, and what appeared unapproved

The inventory delta from the gateway logs. This table is the shadow-AI register.

Tool or modelOwnerStatusShare of calls
Support assistant · primary modelCustomer operationsApproved68%
Knowledge assistant · primary modelTechnologyApproved24%
Claims triage agent · four toolsClaimsApproved7%
Vision model, first seen 12 Augustxxxxxxxxx, marketing New, unapproved0.9%
Consumer-tier assistant reached from two laptopsUnattributed Outside the gatewayNot measurable

Two appeared this month that were not in July’s register. The vision model came in through an approved key and is visible; the consumer-tier assistant was reached from two managed laptops and does not pass through the gateway at all, so nothing about what it was sent can be recovered. Both are carried into section 5.

2  Spend against the trailing baseline

Cost is computed per call as it happens and reconciled monthly against provider invoices, because providers report spend a day late.

TeamAugustTwelve-week meanMovement
Customer operationsS$11,940S$11,210+6.5%, tracking volume
TechnologyS$4,180S$4,320−3.2%
ClaimsS$2,300S$1,090+111%, see below

The anomaly, caught on 19 August at 02:14

A retry loop in the claims triage agent ran at fifty-one times the trailing average for eleven minutes. The deviation alarm fired at four minutes, paged the named on-call in Claims and the Agile Labs duty engineer, and the retry cap on the key stopped it at the eleven-minute mark. Exposure: S$1,180. A monthly ceiling would not have noticed until 31 August, at roughly xxxxxxx times that figure.

The fix — a bounded retry with jitter on the claims tool — shipped 21 August and is tested weekly. Reconciliation against the provider invoice for August closed at a 0.7% variance, within tolerance.

3  What was blocked

SignalAugustTrendNote
Refusals, ordinary2,742FlatPolicy working as configured
Jailbreak attempts319Up 38%211 from one account, section 5
Data-loss blocks, outbound47Down 12%Mostly pasted customer identifiers
False positives, sampled0.4%FlatAgreed band is under 1%

The false-positive figure is reported every month alongside the block count, because a control that refuses ordinary work is switched off within weeks and the block count on its own would look like success.

4  What changed upstream, and what deprecates next

The fixed question set runs weekly against the live system. Providers change models underneath a running system without notice; comparing the same answers week to week is the only way to see it.

WeekQuestion set scoreWhat moved
Week 195.5%Baseline
Week 295.2%Within noise
Week 391.4%Provider served a revised model with no version change. Twelve questions on policy citation regressed together
Week 495.1%Prompt adjusted 27 August; recovered

Deprecation calendar, next ninety days

Model lifecycles are compressing toward six to twelve months, so migration is routine work planned inside the retainer rather than an incident handled outside it.

5  What is outstanding

ItemOwnerRaisedStatus
Consumer-tier assistant reached from two managed laptops, outside the gateway Client, endpoint team14 AugOpen
Unapproved vision model to be approved or withdrawn Client, marketing12 AugOpen
211 jailbreak attempts from one internal account; identity review requested Client, CISO22 AugOpen
Support assistant model migration before the retirement date Agile Labs28 AugScheduled
Quarterly runbook rehearsal and re-attack Agile LabsDue September

6  The decision this month

One decision, for the monthly meeting

The consumer-tier assistant reached from two managed laptops

It does not pass through the gateway, so nothing it was sent can be recovered and nothing about it appears in any figure in this report. It is the only thing under watch that cannot be measured. Three routes, and the choice is the client’s:

A
Block the domain at the endpoint. Fastest, and it will surface whatever the two people were using it for as a support request within days.
B
Bring it inside the gateway on a commercial tier. Costs more, keeps the workflow, and it becomes measurable next month.
C
Accept it in writing, with the date and the named owner, and it moves from an open finding to an accepted risk on the register.

Recommended: B, because the traffic pattern suggests real work rather than curiosity, and A returns it as an unplanned support request in the same week.

Every report ends with exactly one decision. It is what keeps the monthly meeting a working session rather than a presentation.

For supervisory use. The five sections above map to the four dimensions of the MAS consultation on Guidelines on AI Risk Management: inventory and materiality to section 1; third-party and model risk to sections 2 and 4; controls and monitoring to section 3; governance and oversight to sections 5 and 6. Prepared with reference to the proposed guidelines, which remain in draft. This report is not a compliance opinion and does not claim conformance with guidelines that have not been issued.