Exceltec manages residential property, and its condo management ran on a patchwork of outdated systems and manual procedures. Agile Labs built one platform across web for staff and mobile for residents, with a single data model behind both.
The process was inefficient and error-prone, and residents did not get the experience they expected from a managed property.
The requirement was a single platform to centralise operations and carry communication between management and residents, working equally well on web for staff and on mobile for residents. Those are two different products with one data model behind them.
A condo management platform rather than a set of tools, built end to end across web and mobile.
With Stripe integration handling the money.
Maintenance work in a system rather than a paper trail.
For residents.
A residents’ mobile app, and a separate maintenance app for management.
Purchase order generation, schedule of quantities generation, an analytics module and a knowledge base.
The platform centralised condo management operations across web and mobile, replacing the previous mix of outdated systems and manual procedures.
Residents booking a facility and maintenance staff closing a job are different products. Building one app for both is the common mistake in this category.
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