What we did
Four phases, in order, with assessment first. Adding features to an unstable system is how the instability becomes permanent.
1 · Assessment and consultation
An in-depth review of the existing system, which identified numerous vulnerabilities ranging from mid to high priority. This established what was wrong before anything was changed.
2 · Upgrade and development
Targeted remediation against the assessment findings: code refactoring, security fixes and performance work. This phase stabilised the system.
3 · Maintenance and support
Ongoing monitoring after the upgrades, addressing issues as they emerged. This phase is what prevents recurrence, and it is the part most rescues omit.
4 · Additional features and enhancements
New functionality for the end client’s evolving needs, and scalability improvements. This came last, after control was re-established.
