Agile Labs uses AI in software engineering and builds AI systems for our customers. We manage its use through defined controls for security, data protection, human oversight and responsible use.
People remain accountable. AI does not remove human responsibility for our work. AI-assisted engineering is reviewed by our team. Where an AI system can materially affect people or business decisions, appropriate human review and override controls are designed into the system.
We protect customer information. AI tools used for company work must be approved by Agile Labs. Customer and personal data is only processed through approved services and for authorised purposes, subject to appropriate security and data protection controls.
We assess AI risk. New AI tools and AI systems are assessed according to their intended use, the information they can access and the potential consequences if they behave incorrectly.
We make AI use clear. Where AI forms part of a system we deliver, customers are informed about its purpose, important limitations and the controls surrounding its use.
We assess our AI suppliers. AI providers are subject to supplier review, including their security, data handling and contractual terms.
We meet applicable requirements. Our use of AI is governed by applicable Singapore law, regulatory requirements and our contractual obligations to customers.
We review our controls. Our AI governance, approved tools, risks and controls are reviewed regularly as our use of AI changes.
CSA Cyber Trust Mark. Certified under the Cyber Security Agency of Singapore’s Cyber Trust programme.
ISO/IEC 27001:2022. Certified information security management system.
ISO/IEC 42001. Our AI management practices are being developed with reference to ISO/IEC 42001 requirements.
If you identify a security, privacy, safety or other concern involving an AI system delivered by Agile Labs, contact [email protected].